For users aged 21+ only

Ensure responsible gaming at ibajee

Stay protected — ibajee is with you every step of the way with deposit limits, self-exclusion, and time-out tools.

Why does responsible gaming matter?


ibajee believes online gaming can be an enjoyable form of entertainment — when played with the right approach and awareness. Responsible gaming is not just about following rules; it is about protecting yourself and your family.

Before you play on our platform, we want to remind everyone — gambling is never a guaranteed source of income. It is a form of entertainment, and the possibility of losing is always present. Set a fixed budget for each session and staying within it is the smart move.

ibajee is for users aged 21 and above only. Opening an account or playing as a minor is strictly prohibited. We maintain strict age verification measures on our platform.

Core principles

  • Gaming is always for entertainment — not for income
  • Only play with money you can afford to lose
  • Do not chase losses by placing more bets
  • Take regular breaks from gaming
  • Avoid playing when under the influence or feeling low
  • Seek help if problems arise

Our protection tools


Set deposit limits

You can set your own daily, weekly, or monthly deposit limits. Once a limit is set, it cannot be increased before the set period ends. This helps control your budget and prevents overspending.

Time-Out

Need a short break? ibajee offers time-out options ranging from 24 hours to 90 days. During this period your account will be temporarily closed and no transactions will be possible.

Self-Exclusion

If you feel gaming is getting out of control, choose self-exclusion. This gives you the option to close your account for anywhere from 6 months to permanently. Our support team will assist you through the process.

Bet limit control

Set a maximum amount you want to bet per session before you start. This limit will prevent you from spending too much on a single game and help you build responsible gaming habits.

Session Time Limit

Decide for yourself how long you will play each day. Once the set time is up, the platform will automatically alert you. Spending long hours online can be harmful to your mental health, so taking breaks is important.

Transaction history

You can view a detailed history of all your deposits, withdrawals, and bets at any time. This transparency helps you keep track of your spending and change course when needed.

Warning signs of a problem


If you notice the following signs, gaming may be becoming a problem for you. Being aware early is the best course of action.

1

Spending beyond your budget

You are spending more than your set budget and placing more bets to try to recover lost money.

2

Concentration and sleep problems

You are constantly thinking about gaming, struggling to sleep properly, or unable to focus on work.

3

Strain on family and social relationships

Gaming is damaging your relationships with family, friends, or colleagues, or you are hiding your gaming from them.

4

Debt or financial pressure

You are borrowing money for gaming or spending money meant for everyday essential expenses on games.

5

Unable to stop playing

You want to stop but cannot — you keep breaking your own decisions and losing control.

Tips for safe gaming


  • Set a fixed budget before you start playing and stick to it. Do not go beyond your budget under any circumstances.
  • Keep your daily gaming time limited. Take at least a 15-minute break every hour and make time for other activities.
  • When gaming stops feeling enjoyable, that is the time to stop. Playing when bored, frustrated, or angry is never a good decision.
  • Never use money set aside for bills, savings, or other essential expenses to play games. Only spend from your extra entertainment budget.
  • Be honest with your family and friends. Hiding your gaming habits from loved ones only makes the problem worse.
  • Ask yourself from time to time — is gaming affecting other areas of my life? If the answer is yes, take a break.
  • When taking a break from gaming, focus on other hobbies or activities. Spend time with family or read a book.
  • If you feel you cannot manage on your own, contact ibajee's 24/7 live chat support — we are always here for you.

ibajee's commitment


21+ age restriction

ibajee strictly prohibits accounts for users under 21 years of age. Age is verified at registration and parents are advised to use parental controls.

Data Protection

Your personal and financial information is protected with SSL encryption technology. We never sell or share your information with third parties.

Fair Play

All games on ibajee guarantee fair and transparent outcomes. Each game result is determined using Random Number Generator (RNG) technology.

24/7 Support

For any responsible gaming concerns, our Bengali-speaking support team is available around the clock to help. Feel free to reach out at any time.

How to set limits and protections?


After logging in to ibajee, you can easily activate the following controls from your account settings:

1

Log in to your account

Access your registered account on ibajee and go to the "Account Settings" section.

2

Open the "Responsible Gaming" menu

In settings, click on the "Responsible Gaming" option.

3

Choose your limits

Select deposit limits, bet limits, session time, or time-out — whichever you need — and enter the amount or duration.

4

Confirm

Save the changes. The limits will take effect immediately and you will receive a confirmation by email.

Reducing a limit takes effect immediately. Requests to increase a limit take some time to process — this protects you from changing your mind on impulse.

Self-Exclusion process

If you feel you need a long-term break from gaming, self-exclusion is the most effective solution for you.

  • 6-month break: Account closed for a fixed period; can be reactivated once the period ends.
  • 1-year break: The option for a full one-year break for long-term protection.
  • Permanent closure: The option to close your account forever. This is irreversible and ensures complete protection.
  • Live chat support: Our support team will be with you to help throughout the self-exclusion process.
  • Request by email: You can also submit a self-exclusion request by emailing [email protected].
Important During your exclusion period you will be free from all promotional communications.

Get help now


Do not hesitate to talk about gaming problems. ibajee's responsible gaming team is with you around the clock. If you are concerned about your own gaming habits or those of someone you know, reach out to us.

Contact us

Live Chat 24/7 support in Bengali — get an immediate response
Service hours Seven days a week, twenty-four hours a day — Bangladesh Standard Time (BST, UTC+6)
Language Full support is available in Bengali

Remember

Asking for help is not a weakness — it takes courage. Overcoming a gaming problem is entirely possible and ibajee is a trusted partner on that journey.

If you want to protect yourself or a family member from excessive gaming, talk to us today.

Frequently Asked Questions


Responsible gaming means treating gaming as a form of entertainment — not a source of income. It means staying in control of your budget and time, avoiding overspending, and seeking help when gaming becomes a problem. ibajee provides all the tools and support you need for this.

Yes, you can reduce your deposit limit at any time and it takes effect immediately. However, requests to increase a limit take some time to process, to prevent impulsive decisions. ibajee's minimum deposit amount is ৳100 and the minimum withdrawal amount is ৳500.

Self-exclusion is available for different durations — 6 months, 1 year, or permanently. For fixed-term exclusions, your account can be reactivated once the period ends. Permanent exclusion is irreversible. Our support team will assist you with any of these options.

No. ibajee is for users aged 21 and above only. Age is verified at registration and any accounts belonging to minors are closed immediately. We advise parents to use parental control software.

Contact ibajee's 24/7 live chat support or send an email to [email protected]. Our trained team will help you use responsible gaming tools and close your account if needed. Talking to a family member or trusted friend is also an important step.

Yes, a time-out takes effect as soon as it is activated. During this period you will not be able to log in, make deposits, or place bets. Normal access resumes only after the time-out period has ended.

Play safely and responsibly at ibajee

Enjoy yourself, stay within your limits, and know that we are here for you whenever you need us.