ibajee Terms and Conditions

1. General Provisions

ibajee is an online entertainment platform operated for users in Bangladesh, offering casino games, sports betting, and other gaming services. These terms and conditions ("Terms") form a legal agreement between ibajee and the user of the platform ("you" or "user").

By accessing our website, creating an account, or using any service, you are considered to have fully accepted these Terms, our Privacy Policy, and our Responsible Gaming Policy. If you do not agree with any part of these Terms, please refrain from using our platform.

ibajee reserves the right to modify these Terms at any time without prior notice. Revised terms will take effect as soon as they are published on the website. Continuing to use the platform will be considered acceptance of the most recently revised Terms.

2. Eligibility and Account Registration

2.1 Age Eligibility

To open an account and use services on ibajee, you must be 21 years of age or older. Access to this platform is strictly prohibited for anyone under the age of 21. At the time of registration, we may request identification documents to verify your age.

2.2 One Account Policy

Each individual may operate only one account. Creating multiple accounts from the same person, family, address, or IP address is strictly prohibited. If multiple accounts are detected, ibajee reserves the right to close them and forfeit any associated balances.

2.3 Providing Accurate Information at Registration

When creating an account, you must provide accurate, complete, and up-to-date information. Providing false or misleading information will result in the immediate closure of the account and cancellation of any deposited funds and bonuses. If your personal details change, please notify our support team immediately.

• Full name (as per national identity card)
• Correct date of birth
• Valid email address
• Bangladeshi mobile number
• Current address

3. Account Security and Confidentiality

Maintaining the security of your account is entirely your responsibility. Never share your login credentials (username and password) with anyone.

3.1 Password Protection

Use a strong password and change it regularly. Avoid using easily guessable passwords, dates of birth, or common words.

3.2 Unauthorized Access

If you notice any unauthorized access or suspicious activity on your account, contact our 24/7 live chat support immediately. ibajee will not be held responsible for any loss resulting from your negligence.

4. Deposit and Withdrawal Policy

4.1 Deposit Rules

The minimum deposit amount on ibajee is ৳100 (per method). We accept the following payment methods:

• bKash
• Nagad
• Rocket
• Upay
• Bank transfer (including Dutch-Bangla, City, BRAC, Islami, Sonali Bank)

When making a deposit, you must ensure that the payment is made from an account registered in your own name. Payments from third-party accounts will not be accepted.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 30 minutes to 3 hours. Withdrawals will only be sent to a payment account registered in your own name.

4.3 Verification

Before processing a withdrawal, ibajee may request documents to verify your identity, which may include a copy of your national identity card, passport, or driving licence. This verification process is essential for the security of all users.

5. Bonus and Promotion Terms

5.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to a maximum of ৳5,000. For example: depositing ৳1,000 earns a ৳1,500 bonus, giving a total balance of ৳2,500; or depositing ৳8,000 earns the maximum ৳5,000 bonus, giving a total balance of ৳13,000.

5.2 Wagering Requirement

To become eligible to withdraw any bonus, the bonus amount must be wagered 20 times (wagering requirement 20x). Example: receiving a ৳1,500 bonus requires a total of ৳30,000 in bets before withdrawal.

5.3 General Bonus Rules

• Each bonus offer may be used only once per user.
• Bonus balance cannot be withdrawn directly — only after the wagering requirement has been met.
• After receiving a bonus, the wagering requirement must be completed within a specified time limit.
• ibajee reserves the right to modify or cancel any promotion.
• If ibajee suspects abuse of any bonus promotion, the bonus may be cancelled.

6. Betting Rules

6.1 General Betting Rules

All bets will be settled in accordance with ibajee's established rules. Once a bet has been placed, it cannot be changed or cancelled, unless a technical error or exceptional circumstances arise.

6.2 Fairness of Play

All games on ibajee use verified technology to ensure fair and random outcomes. Game results cannot be predetermined or manipulated in any way.

6.3 Technical Issues

If any bet remains incomplete due to a server outage, loss of internet connection, or any other technical issue, ibajee reserves the right to settle that bet at its own discretion. In such circumstances, ibajee's decision is final.

7. Prohibited Activities

The following activities are strictly prohibited on the ibajee platform:

• Any fraudulent or dishonest activity
• Abuse of the bonus system (bonus hunting, arbitrage, etc.)
• Use of automated software, bots, or scripts
• Attempting to hack accounts or introducing malicious code
• Money laundering or use of illegal funds
• Collecting or using other users' information
• Fraud using the ibajee brand name or staff names
• Intentionally exploiting any vulnerability or flaw in the platform

Violation of any of these prohibitions will result in the immediate closure of the account, forfeiture of all funds and bonuses, and legal action may be taken if necessary.

8. Limitation of Liability

ibajee provides services as an entertainment platform and accepts no liability for the following:

8.1 Financial Loss

ibajee is not responsible for financial losses incurred through gaming or betting. You are assumed to be aware of the risk of losing money in gambling.

8.2 Technical Disruptions

ibajee will not be held liable if the service is disrupted due to loss of internet connection, server maintenance, or unexpected technical issues, though every effort will be made to resolve the problem as quickly as possible.

8.3 Third-Party Content

The respective providers are responsible for the content of game suppliers displayed on our platform (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe).

9. Account Suspension and Closure

9.1 Account Closure by ibajee

ibajee may immediately close any account in the following circumstances:

• Serious breach of these Terms
• Evidence of fraud or fraudulent activity
• Creating an account with false information
• Failure to complete age verification
• Extended period of inactivity (more than 24 months)

9.2 Account Closure by the User

You may request closure of your account at any time by contacting our support team. Before the account is closed, you will be given the opportunity to withdraw any remaining balance, subject to conditions being met.

10. Responsible Gaming Commitment

ibajee takes responsible gaming seriously. We believe gaming should be an enjoyable form of entertainment — not a source of financial stress.

10.1 Self-Control Features

On our platform, you can set the following limits yourself:

• Daily, weekly, or monthly deposit limits
• Bet amount limits
• Loss Limit
• Cooling-off Period
• Self-exclusion

10.2 Support

If you notice signs of a gaming problem, contact our 24/7 Bengali-language live chat support. For more information, read our Responsible Gaming page.

11. Privacy and Data Protection

Protecting your personal information is our priority. ibajee uses SSL encryption technology to keep all data secure. We do not sell your information to any third party.

The information we collect is used only for the following purposes:

• Account management and identity verification
• Payment processing and fraud prevention
• Providing customer support
• Improving platform quality
• Meeting legal obligations

Read our full privacy policy for detailed information.

12. Changes to Terms & Dispute Resolution

12.1 Changes to Terms

ibajee reserves the right to amend these terms at any time. For significant changes, we will try to notify you by email or through a notice on the platform. Continuing to use the platform after the revised terms are published will be considered your acceptance of the new terms.

12.2 Dispute Resolution

If any dispute arises, please contact our support team first. We will try to resolve all disputes fairly and promptly. Our decision will be considered final and binding.

12.3 Applicable Law

These terms will be governed by the relevant applicable laws and regulations. ibajee is always committed to providing a safe and fair gaming environment.

13. Contact

If you have any questions or comments about these terms, please contact us:

• 24/7 Live Chat: Support is available in Bengali at any time on our platform.
• Email: [email protected]

Our support team is always here for you. Feel free to contact us about anything related to the terms or our services.